Mercure Muenchen City Center is located in the vibrant Ludwigsvorstadt district of Munich, known for its hip coffee shops and global eateries. The hotel offers an array of modern amenities while being just a short walk from key attractions such as Marienplatz and the city center. Its striking combination of contemporary design with traditional accents creates a welcoming atmosphere. The hotel's convenient proximity to Hauptbahnhof U-Bahn train station enhances accessibility to various parts of the city.
Location
Mercure Muenchen City Center is situated within close proximity to several key attractions including the Alter Hof and the Church of Our Lady. The hotel is a six-minute walk from Hauptbahnhof U-Bahn train station, providing direct access to other parts of Munich. Vicinity attractions like the Viktualienmarkt are just a short distance away, contributing to the hotel's ideal location for sightseeing and local experiences.
Rooms
The hotel features 167 air-conditioned rooms, all equipped with flat-screen TVs that offer SKY sport and cinema channels. Each room includes a private bathroom with complimentary toiletries, hairdryer, and a seating area for relaxation. Certain units offer additional amenities such as an espresso machine, bathrobes, and free premium WiFi. Guests can also enjoy a free stocked minibar upon arrival, along with comforts like 24-hour room service and soundproofing.
Eat & Drink
An extensive buffet breakfast is offered daily, featuring Bavarian specialties and available from 6:30 AM. The hotel's restaurant serves international cuisine, while a cozy bar provides a selection of spirits and non-alcoholic beverages. Guests can unwind in the large Bavarian beer garden, which offers hearty regional dishes, local beers, and quality wines from winemakers, along with opportunities to participate in gin, beer, and wine tastings.
Leisure & Business
Facilities include a 24-hour business center and five meeting rooms suitable for various events. Guests can enjoy complimentary newspapers in the lobby and utilize the dry cleaning and laundry services available on-site. The hotel also features a public Internet terminal with WLAN access for guests' convenience.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient Location
Cozy Room
Dim Lighting
Inconsistent Dining Experience
7.6/10
Very good
Rooms
7.9
Location
7.7
Service
8.3
Dining
7.8
Guest reviews
7.6/10
based on 20 reviews
4/5
based on 2627 reviews
8.5
8.5/10based on 3770 reviews
#40 of 427 hotels in Munich based on Tripadvisor
Thomas
United Kingdom,
May
2024
7.8/10
I had a great stay at the hotel. The rooms were spacious and comfortable, and the A/C worked well. I especially liked the king bed and the fold-out sofa bed for my son. The staff were super friendly and even provided us with a map of Munich. Unfortunately, our room wasn't cleaned despite leaving the card on the door knob. The breakfast had a good variety of hot dishes, including red fish. The hotel is conveniently located near public transportation and the tour bus pick-up stops. Overall, a pleasant experience with minor hiccups.
Rooms
8.0
The rooms were big and comfortable, just as advertised. The bar in the room was a nice touch.
Service
7.0
The staff was super friendly and provided us with a map of Munich. However, our room was not made up despite leaving the card for housekeeping.
Location
9.0
The location was excellent, well connected to public transport and tour bus pick-up points. I didn't hear any noise from the trains.
Dining
7.0
The dining experience was good overall with a variety of choices. However, there were issues with timely service and cleaning personnel taking personal items.
Facilities
8.0
The facilities were satisfactory, with options like room service and dry cleaning available.
James
United Kingdom,
March
2024
8.0/10
The hotel had a bit of a rocky start with the room not being perfectly clean upon early check-in but improved later. However, the service was top-notch and the breakfast options were delightful. The location, though convenient, had some noise concerns, but overall, it was a good stay with lovely large showers and great water pressure.
Rooms
8.0
The rooms were a bit dirty at first due to early arrival but improved later. The extra-large shower was excellent with great water pressure and warmth.
Service
9.0
The service was exceptional, especially the front office staff, like Mr Norbert Biskup, who was incredibly helpful and friendly throughout the day.
Location
7.0
The location, close to the central train station and Munich Main Station, was convenient but had some noise and discomfort concerns due to the neighborhood.
Dining
8.0
The dining experience was good with a wide selection available.
Facilities
The hotel had various facilities like room service, dry cleaning, and laundry available.
Ian
United Kingdom,
March
2024
8.2/10
The hotel has good-sized rooms with excellent beds, but could use better insulation for added comfort. The check-in time might be a factor for initial room cleanliness. The service is amazing, with helpful and friendly staff who even accommodated an extra bed in a double room. The location is very convenient, near the Hauptbahnhof and various amenities like supermarkets and pharmacies. The dining options offer a fantastic selection of fresh foods, though noise and crowding could be a drawback. Overall, a positive experience with a few minor areas for improvement.
Rooms
8.0
The rooms were good-sized with excellent beds.
Service
9.0
The service was great, very friendly and helpful.
Location
9.0
The location is very convenient, near Hauptbahnhof and essential amenities.
Dining
7.0
The dining experience offers a fantastic choice of fresh foods, though noise and crowding could be a concern.
Facilities
The hotel offers various facilities to enhance the stay.
Neil
United Kingdom,
February
2024
7.2/10
Staying at this hotel was a pleasant experience overall. The rooms were spacious and well-lit, providing a good night's sleep. The service was friendly and efficient, although initial issue resolution could have been quicker. The location was convenient for accessing transportation hubs and tour pickups. The dining experience offered a good variety of food. On the downside, the area around the hotel felt sketchy, and the price could have been more competitive.
Rooms
8.0
My room on the 4th floor overlooked an inner courtyard, ensuring a quiet stay and a good night's sleep.
Service
7.0
The service was friendly, and the staff were helpful with packages and provided a fast check-in experience.
Location
6.0
The hotel's proximity to transportation options made it easy to explore the city, although the surrounding area felt a bit sketchy.
Dining
8.0
The dining experience offered a good buffet with a variety of dishes, including well-made scrambled eggs.
Facilities
7.0
The facilities were above average, providing a comfortable stay overall.
Fiona
United Kingdom,
January
2024
8.0/10
My stay at this hotel was quite pleasant overall. The check-in process was excellent with very friendly and helpful staff. The bar, restaurant, and breakfast service were all great aspects of my experience. However, there was an issue with the room temperature being too hot if the key was left in the slot to power the air conditioning, which could have been managed better by the cleaning staff. The location, while central and close to the main train station, had some cleanliness issues and a few beggars in the vicinity, though it felt safe overall.
Rooms
8.0
The room was comfortable and clean, but the temperature control was a bit inconvenient due to the key slot.
Service
9.0
The service was top-notch, with exceptional assistance in carrying luggage early in the morning and handling packages during the festive season.
Location
7.0
The hotel's location is convenient, though the surrounding area seemed a bit rundown in parts. Still, it felt safe both in the hotel and while walking around the neighborhood.
Dining
8.0
The dining experience was above average with a comprehensive selection of dishes, offering great value for the price range.
Facilities
8.0
The facilities met my expectations and provided a comfortable stay.
Christopher
United Kingdom,
January
2024
7.2/10
My stay at the hotel was pleasant overall. The rooms were modern and clean, though a bit dusty. The staff was friendly and accommodating, especially with adjusting my reservation. The location was convenient but surrounded by other motels. The dining options were varied and satisfying, and the facilities were decent.
Rooms
7.0
The rooms were big and nice but a bit dusty despite housekeeping.
Service
8.0
The staff was efficient and friendly.
Location
6.0
The hotel's location was super close to the city center, though surrounded by other motels.
Dining
8.0
The dining experience was very varied and fulfilling.
Facilities
7.0
The hotel offered basic facilities for a comfortable stay.
Thomas
United States,
January
2024
8.6/10
I had a delightful stay at the hotel. The rooms were clean, comfortable, and spacious enough for my group. The service was top-notch, with friendly and attentive staff. The location, while not the prettiest, was very convenient for exploring Munich. The dining experience offered a variety of delicious options. Overall, great value for what the hotel offers.
Rooms
9.0
The room was clean, comfortable, and spacious compared to other hotels I've stayed in Munich. I particularly enjoyed the rich breakfast.
Service
9.0
The staff was very friendly, helpful, and accommodating during my stay. They even insisted I take a complimentary bottle of water for the hot day ahead.
Location
8.0
The hotel's location was very convenient for reaching Karlsplatz, the Oktoberfest, and the main attractions like Marienplatz. Despite the multicultural area, it was close to transportation hubs.
Dining
8.0
The dining experience was wonderful, offering a huge variety of local and international dishes. The staff efficiently managed the dining area, providing a pleasant atmosphere.
Facilities
9.0
The hotel's facilities were top-notch and offered a variety of services, making my stay comfortable and convenient.
Albert
United States,
January
2024
8.6/10
Staying at this hotel was a delightful experience. The rooms were spacious, modern, and comfortable, providing a superior double accommodation. The service was top-notch, with helpful staff, particularly with our bags and assistance to the train station. The location was ideal for exploring the city, despite being surrounded by some homeless people. The dining options were varied and satisfying, offering a great selection of dishes. The facilities were excellent, ensuring a pleasant stay overall.
Rooms
9.0
The rooms were not only nice and clean but also spacious and comfortable, with a free mini-bar every day.
Service
8.0
The service was very pleasant and helpful, including assistance with luggage and directions to the train station.
Location
8.0
The hotel is super close to the city center, making it convenient for sightseeing and exploring, despite the surrounding area being a bit seedy at night.
Dining
9.0
The dining experience was excellent, with a wide array of dishes, fresh juices, and beverages, although a bit more variety could enhance the overall experience.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable stay.
Will
United Kingdom,
November
2023
7.2/10
The hotel had a nice room layout with the living room and bathroom on the ground floor and the bedroom upstairs. Although the decor with dark colors was appealing, the lack of sufficient lighting was a drawback. The breakfast was satisfying, and the complimentary printing service was convenient.
Rooms
8.0
The room was cozy and well-designed with a split-level layout.
Service
7.0
The service was friendly and helpful, providing great tips on nearby attractions within walking distance. However, the breakfast service seemed unprepared during peak times.
Location
8.0
The hotel is conveniently located within walking distance of the main train station, making it centrally placed for easy access. While the area may feel a bit sketchy, it was still safe both in and around the hotel.
Dining
6.0
The dining experience was a mix of positives and negatives. While the options were varied and appealing, some aspects like cold breakfast choices disappointed guests.
Facilities
7.0
The facilities provided were satisfactory, offering essential services for a comfortable stay.
Convenient Location
Dim Lighting
Jack
United States,
November
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were nice but lacked some essentials like a premium Wi-Fi connection and more fruits in the basket. The service, however, was outstanding with friendly and helpful staff. The location was convenient for transportation but noisy at night. The dining experience was good but a bit pricey. Overall, a decent value for the price paid.
Rooms
7.0
The rooms were cozy but missing some amenities like premium Wi-Fi and a better fruit selection in the basket. Also, a bit dark inside and would have liked a mirror outside the bathroom.
Service
9.0
The service at both the reception desk and bar was exceptional. The staff was extremely friendly, cheerful, and helped us with a lost item promptly and honestly.
Location
6.0
The hotel's location was convenient for accessing public transport, but the area could get noisy at night with disturbances from outside and neighboring rooms.
Dining
7.0
The dining experience offered good quality food but was a bit expensive. The breakfast price was high, and some items were less than satisfactory.
Facilities
Elizabeth
United Kingdom,
October
2023
8.2/10
My stay at the hotel was overall very pleasant. The rooms could get stuffy if the windows were closed, but the staff was incredibly helpful. There was a bit of dirt at check-in, likely due to arriving early, but the room facing the yard was clean and comfortable.
Rooms
8.0
The rooms were clean and comfortable, but could become overheated if windows were closed in late October.
Service
7.0
The staff was very professional and helpful, offering services like luggage storage and a stocked mini bar. However, there were some issues with the level of professionalism and friendliness.
Location
9.0
The hotel's location was excellent, near the central train station with convenient access to eateries, supermarkets, and connecting lines for easy exploration.
Dining
9.0
The dining experience was fantastic, offering a great variety of fresh, delicious foods. However, some improvement is needed in the professionalism and friendliness of the staff.
Facilities
8.0
The hotel facilities were well-maintained and offered essential services like room service and laundry.
Margaret
United States,
July
2023
7.8/10
Upon arriving at the hotel, I found the rooms to be very comfortable and well-appointed, complete with a free minibar restocked daily with water, drinks, chocolate, and a bag of crisps. However, the cleanliness was lacking initially, which was a downside, and by 7:50, the fruit salad at breakfast was no longer available. Despite the minor issues, the convenient location near Munich's main attractions was a huge plus. The service was exceptionally friendly and helpful, adding to the overall positive experience.
Rooms
7.0
The rooms were very comfortable and well-appointed, but cleanliness upon arrival was a bit lacking. The complimentary restocked minibar was a nice touch.
Service
9.0
The service at the hotel was truly exceptional. The staff were friendly, attentive, and went above and beyond to make our stay enjoyable.
Location
8.0
The location of the hotel was ideal for exploring Munich, being close to the main train station and within walking distance of the city center's main attractions.
Dining
7.0
The dining experience was good overall, with a variety of fresh options available. The only downside was the slightly higher price compared to other similar establishments.
Facilities
Christopher
United States,
June
2023
8.0/10
The hotel's rooms are nice and cozy, making for a comfortable stay. However, cleanliness upon arrival was an issue, and fruit salad at breakfast runs out early at 7:50. Service is commendable with a complimentary upgrade to a bigger room with a free mini-bar and assistance with flight arrangements. The location is perfect for accessing Munich's center and near the main train station. Dining offers a good variety, though coffee quality can be improved. The hotel facilities are adequate.
Rooms
7.0
The rooms were very comfortable, but cleanliness was lacking upon arrival.
Service
9.0
The service staff were very helpful, kind, and accommodating with flight arrangements.
Location
9.0
The hotel's location is ideal for reaching Munich's center and close to the main train station.
Dining
8.0
The dining options were good with various choices, but the coffee quality could be better.
Facilities
7.0
The hotel's facilities meet the basic needs of guests.
Earl
United States,
June
2023
8.6/10
I loved my stay at the hotel. The rooms were spacious and had everything I needed, with a split-level design that was great for work and leisure. The service was outstanding, especially during check-in, and the staff was helpful and welcoming. The location was convenient, close to the train station and perfect for exploring the city. The dining experience was fantastic, with a wide selection of dishes to choose from. Overall, a great value for money.
Rooms
9.0
The rooms were spacious and had everything I needed. The split-level design was convenient, with a bathroom and living area on the lower floor and a bedroom upstairs.
Service
9.0
The service was excellent. The staff was friendly, helpful, and welcoming, making my stay enjoyable.
Location
8.0
The hotel's location was very convenient, near the train station and the city center, making it easy to explore. The only downside was that it felt a bit sketchy in the evenings.
Dining
9.0
The dining experience was excellent, with a wide choice of dishes and a great waffle making machine. It kept me fueled for the day.
Facilities
8.0
The hotel had great facilities that enhanced my stay, ensuring I had everything I needed during my visit.
Friendly Staff
Sketchy Evenings
Ella
United Kingdom,
June
2023
8.0/10
The hotel had very large rooms compared to city center hotels in other European cities, and the service was exceptionally nice and helpful. However, the location was a bit noisy and surrounded by homeless people.
Rooms
8.0
The rooms were very large compared to city center hotels in other European cities.
Service
9.0
The service was very nice and helpful all the time, with staff going out of their way to assist guests.
Location
7.0
The hotel was near the train station and close to many amenities, ideal for tours and exploring the city, although the area around the station could be a bit seedy at night.
Dining
8.0
The dining experience was excellent with a huge variety of food, but some found it too expensive.
Facilities
8.0
The hotel offered a good range of facilities to enhance the stay.
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